Privacy Policy

1. Introduction

We at Afourj (“we”, “us”, “our”) are committed to safeguarding the personal data of our customers, website visitors, and business partners.
This policy sets out how we collect, use, disclose, store and secure personal data in compliance with Malaysia’s PDPA.

2. Personal Data We Collect

We may collect the following types of personal data when you use our website or engage with our services:

Full name, gender, date of birth (optional)
Contact information: telephone number, email address, postal address
Transaction data: purchase history, payment details (excluding full credit card data)
Technical data: IP address, browser type, website usage information (if cookies or analytics are used)
Communication data: messages or correspondence with us (e.g., via WhatsApp, Instagram DM)

3. Purpose of Collection

We collect and process your personal data for the following business-related purposes:

To fulfil and manage your orders, shipping, refunds and related services
To communicate with you about your order status, product updates or customer support
To send promotional information, where you have consented, about new products, offers or events
To improve our website experience, product offerings and customer service
To comply with our legal obligations and safeguard our business interests

4. Notice & Choice

In accordance with the PDPA’s Notice & Choice Principle, we will provide you with notice at the time of collection about the purpose for which your personal data is being processed.
Where you have given your consent, you may choose to withdraw that consent at any time by contacting us (see Section 9).

5. Disclosure to Third Parties

We will not disclose your personal data to third parties except as necessary for the purposes identified and with your consent. For example, we may share necessary data with:

Shipping or logistics providers for order delivery
Payment processors to complete your transactions
We will ensure that any third-party service providers implement appropriate security safeguards and act only under our instructions.

6. Security & Retention

We will take reasonable technical and organisational steps to protect your personal data from unauthorised access, misuse, disclosure, alteration, or destruction.
We will retain your personal data only as long as is necessary to fulfil the purposes for which it was collected or as required by law.

7. Access & Correction

Under the PDPA’s Access Principle, you have the right to request access to and correction of your personal data held by us.
If you believe your information is inaccurate, incomplete or outdated, please contact us (see Section 9) and we will update it as needed.

8. International Data Transfers

If your personal data is transferred outside Malaysia, we will ensure that the recipient country or organisation offers a level of protection at least equivalent to the protections under the PDPA.

9. Contact & Withdrawal of Consent

If you have any questions or wish to withdraw your consent for processing, request access, correction or deletion of your personal data, please contact:
📧 Email: hello@afourj.com
📞 WhatsApp / Call: +60 17 339 3715
We will respond to any such request in a timely manner.

10. Changes to This Policy

We may update this Privacy Policy from time to time and will reflect the updated date at the top of this page. Your continued use of our services after such updates will signify your acceptance of the revised policy.